Privacy Policy

Alpine Media Skills is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site and use our services. Please read this policy carefully. By using our online platform and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information in connection with your use of our site and services.

Personal Information: This includes information you voluntarily provide to us when you register for a course, sign up for a newsletter, contact us, or use certain services. This may include your name, postal address, and other contact details. We may also collect professional information related to your background and interests relevant to the courses we offer, and payment information if you purchase a service.

Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Data From Cookies and Similar Technologies: Information collected through cookies and similar technologies, such as tracking pixels and web beacons, which helps us understand your usage patterns and preferences.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and personalized experience. Specifically, we may use information collected about you to:

• Provide, operate, and maintain our services, including course registration, delivery, and support.
• Process transactions related to courses and services.
• Communicate with you about your account, courses, and services, including updates and support messages.
• Send you marketing and promotional communications, where you have consented or where permitted by applicable law.
• Improve our site and services, develop new courses and features.
• Monitor and analyze usage and trends to improve your experience.
• Ensure the security and integrity of our site and services.
• Comply with legal obligations and respond to legal requests.

Legal Basis for Processing

We process your personal data based on several legal grounds, including:

• Your consent: Where you have given us explicit permission to process your data for a specific purpose (e.g., for sending marketing communications).
• Performance of a contract: Where the processing is necessary to fulfill our contractual obligations to you, such as providing access to a course you have purchased.
• Legitimate interests: Where the processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, detecting fraud).
• Legal obligations: Where the processing is necessary to comply with applicable laws and regulations.

Disclosure of Your Information

We may share information we have collected about you in certain situations.

• With Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and marketing assistance. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information to enforce our terms and conditions or protect our rights or property.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information for processing, we will securely delete or anonymize it.

Your Data Protection Rights

Under applicable data protection laws, you have rights regarding your personal data. These rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below.

Data Security

We implement technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to help customize the site and improve your experience. When you access the site, your information may be collected through the use of cookies. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

Contacting Us

If you have questions or comments about this Privacy Policy, please contact us by mail at:

Alpine Media Skills
4 Spitalgasse, 3rd Floor
Bern, Bern-Mittelland administrative district
3011
Switzerland

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.